Terms of service

Last Updated: August 2026

Welcome to Noctix.in. The website is owned and operated by ADARSH ATTRI, hereinafter referred to as "NoctiX", "we", "us", or "our".

These Terms of Service govern your access to and use of Noctix.in, including browsing the website, creating an account, placing orders, purchasing products, submitting reviews, and communicating with NoctiX.

By accessing or using Noctix.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms of Service, you should not use the website or purchase products through the website.

1. Eligibility

The website is available only to persons who are legally capable of entering into binding contracts under applicable Indian laws.

Persons who are not competent to contract under the Indian Contract Act, 1872, or who are otherwise legally prohibited from entering into contracts, are not permitted to use the website.

By using Noctix.in, you confirm that you are legally eligible to enter into a binding agreement.

2. Website Use

You agree to use Noctix.in only for lawful purposes and in accordance with these Terms of Service.

You must not use the website to engage in fraudulent, abusive, unlawful, misleading, or unauthorised activities.

You must not attempt to interfere with the security or operation of the website, gain unauthorised access to any system or account, introduce malicious software, impersonate another person or entity, or misuse any feature of the website.

3. Customer Accounts

Customers may be able to purchase products as guests or through a registered account.

If you create an account, you agree to provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

NoctiX reserves the right to suspend or terminate an account where fraudulent, abusive, unauthorised, or unlawful activity is identified.

4. Electronic Communications

By using Noctix.in or communicating with NoctiX electronically, you consent to receive electronic communications relating to your orders, transactions, customer support requests, and other service related matters.

Electronic communications may include order confirmations, invoices, shipping updates, delivery notifications, and customer service communications.

5. Product Information

NoctiX makes reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability information.

However, errors, inaccuracies, typographical errors, technical errors, colour variations, or omissions may occasionally occur.

Product images may appear slightly different from the actual product due to lighting, photography, screen settings, or manufacturing variations.

NoctiX reserves the right to correct errors and update product information at any time.

6. Product Availability

All products displayed on Noctix.in are subject to availability.

The display of a product on the website does not guarantee its availability when an order is placed.

NoctiX reserves the right to limit quantities, discontinue products, or cancel orders where necessary due to inventory limitations, pricing errors, suspected fraud, operational requirements, or other legitimate reasons.

7. Orders and Acceptance

Products displayed on Noctix.in constitute an invitation for customers to make an offer to purchase.

When you place an order, you submit an offer to purchase the selected products.

NoctiX reserves the right to accept, reject, modify, or cancel an order before dispatch where there is a legitimate reason to do so.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with the applicable Return & Refund Policy.

8. Pricing and Payment

Prices displayed on Noctix.in may change without prior notice.

The applicable price payable by the customer will be displayed during checkout and may include applicable taxes, shipping charges, discounts, and other applicable charges.

NoctiX reserves the right to correct pricing errors and cancel orders affected by such errors.

Customers are responsible for providing accurate billing and payment information.

9. Cash on Delivery

NoctiX may offer Cash on Delivery as a payment option for eligible orders and locations.

NoctiX may require a partial advance payment before processing a COD order.

The treatment of such advance payment is governed by the applicable Return & Refund Policy.

10. Shipping and Delivery

NoctiX will make reasonable efforts to dispatch and deliver orders within the estimated timelines communicated to customers.

Delivery timelines may vary depending on location, courier availability, weather conditions, public holidays, logistics conditions, operational circumstances, and other factors beyond the reasonable control of NoctiX.

For detailed information regarding dispatch, delivery, shipping charges, and delivery delays, please refer to the NoctiX Shipping Policy.

11. Returns and Refunds

Returns, refunds, exchanges, and frame replacements are governed by the applicable NoctiX Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

12. Product Specific Guarantee Conditions

Certain NoctiX products may be offered with product specific money back guarantees, progress tracking requirements, promotional conditions, or other eligibility criteria. These conditions will be communicated in the applicable product description, promotional materials, or relevant policy.

Customers are responsible for reviewing and complying with the conditions applicable to their purchased products. Eligibility for a refund or guarantee will be determined in accordance with the applicable policy, the conditions disclosed at the time of purchase, and applicable law.

13. Intellectual Property

All content available on Noctix.in, including logos, trademarks, product photographs, images, graphics, text, product descriptions, videos, website design, layouts, software, and other materials, is owned by or licensed to NoctiX unless otherwise stated.

You may not reproduce, modify, distribute, publish, transmit, display, sell, or commercially exploit any website content without prior written permission from NoctiX, except where permitted by applicable law.

14. Reviews and User Content

Customers may submit reviews, feedback, comments, photographs, videos, testimonials, suggestions, or other content.

By submitting such content to NoctiX, you grant NoctiX a worldwide, non exclusive, royalty free right to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from the submitted content for legitimate business, marketing, advertising, promotional, or informational purposes.

You confirm that submitted content does not infringe any third party rights.

You must not submit unlawful, defamatory, abusive, obscene, fraudulent, misleading, or malicious content.

NoctiX reserves the right to review, moderate, refuse, modify, or remove submitted content at its discretion.

15. Third Party Services

Noctix.in may use third party providers for payment processing, shipping, logistics, hosting, analytics, communication, customer support, and other business operations.

The use of third party services may be subject to the respective terms and policies of those providers.

NoctiX is not responsible for independent third party policies or service interruptions except where otherwise required by applicable law.

16. Website Availability

NoctiX does not guarantee that Noctix.in will always be available, uninterrupted, secure, or free from errors.

The website may be temporarily unavailable due to maintenance, technical problems, updates, security measures, hosting issues, internet disruptions, or circumstances beyond the reasonable control of NoctiX.

17. Prohibited Activities

You must not use Noctix.in to:

1. Commit or facilitate unlawful activity.

2. Submit false or misleading information.

3. Attempt to obtain products, refunds, discounts, or credits through fraudulent means.

4. Interfere with the website or its security.

5. Introduce malicious software or harmful code.

6. Attempt to gain unauthorised access to accounts or systems.

7. Impersonate another individual or organisation.

8. Violate the intellectual property rights of NoctiX or any third party.

9. Abuse return, refund, exchange, promotional, or customer support processes.

18. Fraud and Account Restrictions

NoctiX reserves the right to suspend, restrict, cancel, or permanently terminate access to the website or customer account if suspicious, fraudulent, abusive, or unauthorised activity is identified.

NoctiX may also cancel related orders and take appropriate action permitted under applicable law.

19. Limitation of Liability

To the extent permitted by applicable law, NoctiX shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the website, third party service interruptions, courier delays, technical failures, or circumstances beyond the reasonable control of NoctiX.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

You agree to indemnify and hold harmless NoctiX, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms of Service, misuse of the website, fraudulent activity, or infringement of third party rights.

21. Privacy

Your use of Noctix.in is also subject to the NoctiX Privacy Policy.

The Privacy Policy explains how NoctiX collects, uses, stores, and processes information provided by customers and website visitors.

22. Force Majeure

NoctiX shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, floods, earthquakes, fires, epidemics, pandemics, government restrictions, strikes, transportation disruptions, courier disruptions, internet failures, power failures, acts of war, civil disturbances, or other events beyond the reasonable control of NoctiX.

23. Changes to These Terms

NoctiX reserves the right to modify, update, or amend these Terms of Service at any time.

Changes will become effective when published on Noctix.in unless otherwise stated.

Continued use of the website after changes are published constitutes acceptance of the revised Terms of Service.

24. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of Noctix.in or purchase of NoctiX products shall be subject to the applicable jurisdiction of the courts having authority under Indian law.

25. Contact Information

For questions regarding these Terms of Service, please contact:

NoctiX Customer Support

Email: support@noctix.in

Website: Noctix.in